We are so excited that you've decided to make a purchase using our layaway program. Here is how it works, but if you still have questions, we are always here to help:
How it Works:
add the item(s) to your cart and proceed to check out
proceed to "customer information" and then "shipping method" section
once filled out, you'll arrive at the "payment method" section
select "Layaway", then proceed to enter your billing address
complete the order and take note of your order number
we'll send and encrypted link within 24 hrs. where you are able to make an initial payment (any amount)
we'll give you 30 days to complete full payment and you can use that same link each time to make all your payments
once payment is made in full, we'll begin production on your order
after production is complete, we'll ship your order to the address on file
Q. What if I can't complete payment within 30 days?
A. We'll cancel the order and refund the total amount you've paid thus far. Easy.
Q. What if I need more time to pay?
A. Send us a quick email asking to extend the terms of your layaway and we'll give you more time, no more than 3 weeks extension unfortunately
Q. Can I return something purchased using layaway?
A. Of course, standard return policy applies
Q. Can I cancel my layaway?
A. Yes you can at any time before your balance is paid in full for a full refund.
Q. What if I need to cancel my layaway after it's paid in full?
A. We will try to accommodate this if production has not already started on your items, but if production has started, then we will charge a 20% cancellation fee.